At 7 Percent Labz, we value your satisfaction and are committed to ensuring a hassle-free shopping experience. Please read our Return and Refund Policy for deliveries within India.

1. Eligibility for Returns:

• Products eligible for return are those that are damaged or defective upon arrival.
• To be eligible, the customer must raise a return request within 2-5 days of receiving the product.

2. Return Process:

• If your product is damaged, please contact our customer support team at info@7percentlabz.com within the specified time frame.
• Provide your order details, a clear description of the issue, and any supporting images if available.
• Our team will guide you through the return process.

3. Refund Policy:

• Upon receiving your return request and verifying the issue, we will initiate the refund process.
• Refunds will be issued to the original payment method used during the purchase.
• The processing time for refunds may vary but typically takes 7-10 business days.

4. Return Shipping:

• Customers are not required to bear the return shipping costs for damaged or defective products.
• We will provide instructions on the return shipping process, which will be handled by our designated courier service.

5. Non-Eligible Items:

• Products that show signs of usage or are not in their original condition may not be eligible for return and refund.
• We reserve the right to refuse returns that do not meet our criteria.

6. Contact Us:

• For any return or refund-related queries, please reach out to our customer support team at info@7percentlabz.com.

By making a purchase with 7 Percent Labz, you agree to comply with our Return and Refund Policy. We appreciate your trust in our products, and we are here to address any concerns you may have regarding damaged or defective items.